TAPZA Privacy Policy
Effective Date: 20 June 2026
Last Updated: 20 June 2026
Privacy Policy
Welcome to TAPZA ("TAPZA", "we", "our", or "us").
TAPZA is committed to protecting your privacy and handling personal information responsibly in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African laws.
By accessing or using TAPZA, you agree to the terms of this Privacy Policy.
1. Who We Are
TAPZA is a South African online directory designed to help users quickly find and connect with local service providers.
TAPZA acts solely as a directory and connection platform and does not endorse, supervise, guarantee, or assume responsibility for the services provided by any listed business or service provider.
Contact Information
Email: connect@tapza.co.za
2. Information We Collect
Information You Provide
We may collect:
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Name and surname
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Email address
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Telephone number
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Information submitted through contact forms
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Information submitted through support enquiries
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Information voluntarily provided when requesting listing updates, corrections, or removals
Information Collected Automatically
When you visit TAPZA, we may automatically collect:
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IP address
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Browser type and version
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Device type
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Operating system
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Referring website
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Pages visited
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Search activity
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Approximate location data
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Website performance and usage statistics
This information helps us improve the platform and maintain security.
3. How We Use Information
Information collected may be used to:
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Operate and maintain the TAPZA platform
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Respond to enquiries and support requests
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Improve website functionality and performance
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Monitor security and prevent abuse
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Analyse user behaviour and service demand
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Comply with legal and regulatory obligations
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Maintain the quality and accuracy of directory listings
We only use information for legitimate business purposes.
4. Business Listings
TAPZA publishes business information that is publicly available, supplied directly by businesses, or obtained from publicly accessible sources.
Published information may include:
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Business names
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Telephone numbers
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WhatsApp contact details
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Website addresses
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Service categories
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Service areas
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Business descriptions
TAPZA does not currently offer:
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User accounts
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Provider accounts
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Business dashboards
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Self-service listing management
All listings are reviewed, created, updated, and managed by TAPZA administrators.
Businesses may request updates, corrections, or removals by contacting connect@tapza.co.za.
5. Cookies and Tracking Technologies
TAPZA may use cookies and similar technologies to:
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Improve website performance
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Remember user preferences
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Analyse traffic patterns
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Improve search functionality
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Enhance user experience
Users may disable cookies through their browser settings, although some website features may not function correctly.
6. Analytics
We may use trusted analytics services to understand how visitors interact with TAPZA.
Analytics information may include:
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Visitor numbers
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Search trends
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Popular service categories
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Device usage
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Geographic trends
Where possible, analytics data is aggregated and anonymised.
7. Data Security
TAPZA implements reasonable technical and organisational measures to protect information from unauthorised access, misuse, loss, disclosure, or alteration.
Security measures may include:
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SSL encryption
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Secure hosting infrastructure
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Access controls
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Malware protection
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Software updates
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Website monitoring
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Backup and recovery procedures
While we take reasonable precautions, no internet-based service can guarantee absolute security.
8. Sharing Information
TAPZA does not sell personal information.
Information may be shared only when necessary with:
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Hosting providers
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Technology service providers
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Analytics providers
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Professional advisers
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Regulatory authorities where required by law
Third-party providers are expected to maintain appropriate confidentiality and security standards.
9. Data Retention
Contact form submissions, support requests, and correspondence may be retained for administrative, legal, security, and service improvement purposes.
Directory information may remain published while it is considered accurate, relevant, and publicly available.
TAPZA may periodically update, archive, or remove information to maintain directory quality.
10. Accuracy of Directory Information
TAPZA strives to maintain accurate and up-to-date information.
However, we do not guarantee that all listings will always be complete, current, or error-free.
Businesses and users are encouraged to report inaccuracies by contacting connect@tapza.co.za.
TAPZA reserves the right to modify, update, suspend, or remove listings at its discretion.
11. Third-Party Links
TAPZA may contain links to external websites, WhatsApp services, social media platforms, and third-party business websites.
We are not responsible for the privacy practices, content, security, or operation of external websites and services.
Users access third-party websites at their own risk.
12. Children's Privacy
TAPZA is intended for use by individuals aged 18 years and older.
We do not knowingly collect personal information from children.
If we become aware that information has been collected from a child without appropriate consent, reasonable steps will be taken to remove such information.
13. Your Rights Under POPIA
Subject to applicable law, you may have the right to:
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Access your personal information
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Request corrections to inaccurate information
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Request deletion of information where appropriate
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Object to certain processing activities
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Withdraw consent where consent was provided
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Lodge a complaint with the Information Regulator
Requests may be submitted to:
14. Changes to This Privacy Policy
TAPZA may update this Privacy Policy from time to time.
Any changes will be published on this page together with the revised effective date.
Continued use of the platform following any updates constitutes acceptance of the revised Privacy Policy.
15. Contact Us
For questions relating to this Privacy Policy, directory listings, or personal information, please contact:
TAPZA
Email: connect@tapza.co.za
POPIA Compliance Statement
TAPZA is committed to processing personal information lawfully, fairly, transparently, and securely in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.
TAPZA
Tap. Connect. Fast.